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General Manager 4 - Environmental Services / Custodial in LOS ANGELES, California more...
Location:Los Angeles, CA
Company:Sodexo
First posted:July 19, 2019 (last updated 3 weeks 3 days ago)
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Unit Description


Sodexo's Health Care Division is seeking an  Environmental / Custodial Services Health-Care General Manager 4 at St Vincent Medical Center in Los Angeles   to oversee Environmental / Custodial Services day-to-day operations in the Los Angeles  area. The facilities operate 24 hours a day, seven days a week with an hourly workforce speaking predominately Spanish. Relocation is not offered at this time. 


 


The ideal candidate for this position will be able to demonstrate in-depth technical knowledge of Sodexo's Environmental Services, and SRC operations in the Health-care / Hospital industry, Sodexo programs and systems (TRAKKAR, UOS, Gold Checks, etc) as well as customer and employee relationship skills. Strong project management, analytical, communications and computer (Excel, Word and Power-Point) skills are needed for this role in conjunction with a comprehensive understanding of Sodexo's corporate and CARES cultures.


 


The candidate must be/have:

  • Flexible and have the ability to work in a fast-paced environment.
  • Customer focused to enhance or improve the experience of the staff and patients.
  • Actively involved in Diversity Awareness.
  • Able to lead and strong communication skills.
  • Results and safety driven.
  • Strong financial acumen (budget process)
  • Experience in overseeing multiple locations
  • Prior high level ES GM required
  • Ability to succesfully drive HCAHPS scores and patient satisfaction to meet or exceed set target.
  • Bilingual is a plus but not required



The " Hands-On "  Manager ( willing and able to work side by side w/ front line when needed ) manager ensures consistency in day to day operational functions and ensures unit level, corporate, employee relations, safety, training, and unit operating systems compliance.  

Required : Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel ( able to create and work w/ formulas ), and PowerPoint; good communication and presentation skills; detailed oriented; well organized; and strong operational & financial Acumen. 


 



Position Summary


Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
Key Duties
- Establishes safe work environment for clients/ customers/staff.
- Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
- Fully implement and adhere to the Sodexo Clients for Life process
- Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
- Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
- Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
- Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
- Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
- Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
- Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance




 



Qualifications & Requirements


Basic Education Requirement - Bachelor's Degree           


Basic Management Experience - 5 years              


Basic Functional Experience - 5 years



Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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