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Food Operations Manager 1 more...
Location:Minneapolis (Golden Valley), MN
First posted:June 06, 2017

Are you looking for quality of life and enjoy providing a high level of customer service?


Sodexo currently has a job for a  Food Operations Manager to join our Sr. Living Team at Colonial Acres at Covenant Village in Golden Valley, Minnesota.  This position reports to the General Manager and works to oversee the dining operations of Colonial Acres healthcare building including dining operations for our Long Term Care, Skilled Nursing, and Memory Care dining services. This position will work to ensure smooth dining service, proper food safety and sanitation, employee training and scheduling, and catering for this outstanding account.


Job Responsibilities:

  • Oversight of the front-of-the-house operations for 4 dining rooms serving around 80 residents, as well as catering services.
  • Manages 20 front-of-the-house employees including the hiring, training, coaching, performance management and scheduling of these employees.
  • Works to ensure smooth dining services, quality customer service and customer experience.
  • Maintains Sodexo Point of Sales system, including programing and reporting.
  • Oversees food service safety and sanitation policies.
  • Accountable ensuring outstanding resident satisfaction.
  • Oversees purchasing for the healthcare building.
  • Maintains standards for superior client and resident relations.

Ideal Candidates Skill Set:

  • Previous leadership experience in a customer service and quality driven environment.
  • HR skills to schedule, hire, train and coach the hostesses / wait staff.
  • Strong understanding of forecasting, food cost management, purchasing, inventory and labor management concepts.
  • Passion for customer service, preferably in a senior living environment.
  • Excellent computer skills; Microsoft, Scheduling, POS system experience.
  • Servsafe Certified, experience with HACCP monitors.
  • Knowledge of state and Federal industry regulations.
  • Ability to be hands on, and out in front with the residents to build relationships and ensure Sodexo success.
  • Ability to be flexible in terms of scheduling to support business needs, including
  • Preferred candidates for this General Manager position should be Certified Dietary Managers or have a Bachelor's Degree in Dietetics, Nutrition or a similar B.S. degree.

"At Covenant Village of Golden Valley, we believe being a not-for-profit, faith-based retirement community allows us to offer a place that fulfills the needs of residents in ways that other communities simply can't. We deliver services and amenities that nurture individuality and empower each resident to strive for his or her greatest level of well-being. The result is a welcoming environment that's more than just a community of people-it's a place residents are proud to call home."

Residents are the heart of everything we do and we welcome you to join our team!


Click here to learn more about Sodexo Senior Living



In addition to offering a great opportunity, this position also provides a competitive salary, great benefits...and so much more!!


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Assumes General Manager's (GM) responsibilities and authority in his/her absence in complex multi-functional accounts. Maintains cash control and payroll records. Responsible for financial/Human Resources (HR) functions. Maintains customer satisfaction and good public relations. Manages through managers.



Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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