Client Systems Administrator

Western New England University   Springfield, MA   Full-time     Information Services / Technology (IT)
Posted on November 10, 2022
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The Office of Information Technology (OIT) at Western New England University seeks an energetic, experienced, and self-motivated individual to fill the position of Client Systems Administrator. The Client Systems Administrator is responsible for, administering, distributing, and supporting centralized solutions for the management of the desktop computing environment using enterprise tools, utilities, and applications. Responsibilities include the development of solutions supporting client endpoint management (security management, asset management, patch management), software packaging, desktop Imaging, and desktop virtualization.

The Client Systems Administrator when required, provides advanced desktop support for client systems, provides training and acts and the primary technical escalation point for the Service Desk and Desktop Support staff. Candidate will also function as a project lead for small to medium sized projects or as a resource for large sized projects.

This position requires a wide range of experience and knowledge related to information technology management and processes. This individual must have a good understanding of the work and challenges related to customer service, application development, desktop support, network management, and general technology and information processing standards. This uniquely broad skill set is vital, as it enables the Client Systems Administrator to work effectively within all areas of the OIT organization. The Client Systems Administrator will work collaboratively with server administrators and desktop support staff to effectively create and distribute solutions

Candidates for the Client Systems Administrator must have earned Bachelor’s degree in a technical discipline from an accredited College or University or equivalent education and experience administering enterprise desktop management tools including Microsoft SCCM and software packaging for installation automation.

Excellent benefits including tuition remission for employee, spouse, and dependent children.

Western New England University (WNE) is a private, nationally ranked, comprehensive institution with a focus on preparing work-ready and world-ready graduates. Founded in 1919 in Springfield, Massachusetts as a division of Northeastern College, WNE’s 215-acre suburban campus serves more than 3,700 students, including over 2,500 full-time undergraduates. More than 47,000 alumni have earned degrees through its 90+ undergraduate, graduate, and professional programs at Colleges of Arts and Sciences, Business, Engineering, and Pharmacy and Health Sciences, and School of Law. Students come from 39 U.S. states and territories and 23 countries. Of 45,104 living alumni, 30% remain within the region, residing in the four Western Massachusetts counties and northern Connecticut.

WNE is classified among nationally ranked universities in US News and World Report, and among the Top 100 Undergraduate Engineering programs, and in the Doctoral/Professional Universities category in the Carnegie Classification of Institutions of Higher Education.

Western New England University is an Equal Opportunity Employer.  We welcome candidates whose background may contribute to the further diversification of our community.

In alignment with the University’s commitment to health and safety, all Faculty and Staff are required to be vaccinated and provide proof of vaccination.

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