Systems Analyst

HRSD Hampton Roads Sanitation Dist.   Virginia Beach, VA   Full-time     Information Services / Technology (IT)
Posted on July 14, 2022
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This position has been classified as hard to fill.  New hires for this position will receive a $2,000 hiring bonus (paid in two installments, $1,000 in the first paycheck and $1,000 in the paycheck following successful completion of the six-month probationary period.  The bonus will be subject to appropriate taxes.  New hires will also receive 80 hours of paid time off (PTO) in their leave bank on their first check.
 
If referred by an HRSD employee for a hard to fill position, please ensure you list the employee’s name when applying so the employee will be eligible to receive a referral bonus after successful completion of the new employee’s probationary period. 

Core Business Hours/Schedule: Mon-Fri 8:00 AM-4:30 PM

 
The health and safety of our employees, their families and the HRSD community we serve is a top priority.  As a condition of employment, HRSD requires all newly hired employees to have completed the COVID-19 vaccination process or to complete a request for an accommodation for qualified exceptions and receive an approved exception from HRSD prior to starting employment.
 
Brief Description:
With minimal supervision, the Systems Analyst is responsible for:
a. Effectively and efficiently interfacing HRSD information technology systems both within and external to the organization
b. Providing cross-departmental coordination for the installation and integration of software and hardware implementations to support  HRSD in accomplishing and completing programming efforts that improve and enhance computer operations and data processing
c. Investigating the feasibility of alternate program design approaches to determine the best balanced solution involving enterprise software applications and databases, e.g., one that will best satisfy immediate user needs, facilitate subsequent modification, and effectively make use of available resources throughout the organization
d. Working with problems or concepts in clearly defining business needs and then developing and or supporting project management plans to meet those needs
e. Formulating and maintaining documentation related to systems and business application software implementation initiatives
f. Coordinating and monitoring the resources and communicating and presenting relevant information necessary to ensure a project’s success.
g. Analyzing projects in the broader context of the organization and to advise business leadership of the need to ensure that change is managed appropriately and ensure the delivery of benefits that justified the project’s initiation.
 
Job Requirement:
a. Education
Required
Bachelors degree in Computer Science, Management Information Systems or related discipline
b. Experience
1. Required
a) Minimum of two (2) years as an analyst or project/program manager/coordinator of progressively complex tasks and work assignments in a UNIX/ORACLE production environment
b) Broad knowledge of implementation and integration best practices
c) Ability to effectively communicate both verbally and in writing to convey technical information to technical and non-technical audiences
d) Strong interpersonal, analytical and problem solving skills.  Ability to identify and translate business needs into technology-based solutions
e) Experience working in a team environment both as a member and a leader  Must possess a detailed understanding of systems software support best-practice policies & procedures 
2. Desired
a) Project Management Institute (PMI) certification or Information Technology Infrastructure Library (ITIL) certification
b) Project management experience involving enterprise application implementations
c. Job-specific Technical Competencies
Required
a) Demonstrable proficiency in designing, managing coordinating and/or supporting multiple system modification/integration projects 
b) Experience in clearly defining business needs based upon input from various sources within the organization and formulating approaches to meet those needs utilizing existing and new technologies
c) Extensive experience in planning and executing the installation and integration of enterprise systems and applications
d) Experience planning, developing, implementing and supporting software interfaces for data exchange between and amongst multiple systems
e) Experience in documenting application, database and systems’ parameters for enterprise applications and databases
d. Job-specific Behavioral Competencies
Sets Clear Performance Goals  
a) Clearly communicates expectations for results, timeliness, quality and other important parameters
b) Establishes deadlines for delivery of results
c) Evaluates, determines and refines roles, responsibilities and expectations related to various systems implementation and integration initiatives
e. Special Licenses
Required
Valid Driver’s License from state of residence
f. HRSD Universal Competencies
 
HRSD is committed to being an equal opportunity employer. HRSD does not discriminate against individuals in employment on the basis of race, sex, including sexual orientation, pregnancy, religion, color, national origin, age, disability, military or veteran status, genetic information, engaging in protected activity or any additional protected characteristics recognized by federal, state and local law.
 
HRSD is a Drug Free Workplace.