Systems Engineer

Elon University   Elon, NC   Full-time     Information Services / Technology (IT)
Posted on September 1, 2022
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Elon University is seeking qualified applicants for a Systems Engineer opening.

Summary of Position

Position is responsible for daily operations of heterogeneous computing environment comprising of servers running Stand-alone and Virtual infrastructure and key associated services (AD, DNSDHCP, Federated identity management systems, etc.). Serve as an Identity and Access Management administrator. Duties will include, but are not limited to, Web Server infrastructure administration (IIS, WordPress). A thorough working knowledge of Linux, Windows Server, and VMware is essential. Act as a Technical escalation liaison for client support team. The position includes support contact management and requires 24×7 availability for mission critical systems and applications.

Education Requirements

  • Bachelors degree in Computing Science or related field.
  • Associate degree in computer science or related discipline, or Technical Certification (MCSEVSP) is preferred.  Four years experience in computer technology and at least three years in systems administration is required.

Experience Requirements

Four years experience in computer technology and at least three years in systems administration is required.

Special Skills or Experience

The ability to work well with other staff members is needed and a patient nature is helpful. The ability to work in a team environment is required. The ability to communicate well with peers is required. The ability to drive and possession of a driver’s license is desirable.

General Purpose of Position

Position is responsible for daily operations of heterogeneous computing environment comprising of servers running Stand-alone and Virtual infrastructure and key associated services (AD, DNSDHCP, Federated identity management systems, etc.).  Serve as an Identity and Access Management administrator. Duties will include, but are not limited to, Web Server infrastructure administration(IIS, Wordpress) A thorough working knowledge of Linux, Windows Server, and VMware is essential. Act as a Technical escalation liaison for client support team. The position includes support contact management and requires 24×7 availability for mission critical systems and applications.

Essential Duties and Responsibilities

  • Provide support and maintenance for in-house Identity and Access Management (IAM) system. 
  • Benchmark, monitor, and enhance IAM system to improve its reliability and scalability.
  • Integrate locally developed, open source, vendor, and cloud-based services with single sign-on infrastructure including LDAP, Active Directory, and Shibboleth/SAML.
  • Generate and maintain automation tasks.
  • A working knowledge of automation and configuration management tools(Ansible, Terraform).
  • Manage email systems (routing, security, etc.) for Office 365 and Google.
  • A working knowledge of cloud platforms(Azure, AWS).
  • Provide support for the operation and reliability of all Infrastructure maintained Web Servers and services.
  • An advanced understanding of programming languages (Powershell, Bash, Python) is required
  • Participate in capacity planning, virtualized/stand-alone hardware design/configurations, installations, performance monitoring and tuning.
  • Diagnosis and resolution of complex systems infrastructure related performance and availability issues.
  • Interface with various internal and external staff and vendors and participate in and support for many departmental projects and delivery of applications and services.
  • Configure systems to minimize security violations. Detect and track security violations and work with networking and other systems administrators if necessary, in resolving incidents.
  • Must be available 24×7 for all mission critical systems and applications. 
  • Other duties as may be required.

Click "apply" to submit your application today!